Responsible for monitoring activities for all privacy-related incidents and inquiries and assisting the Enterprise Chief Privacy Officer with mitigation activities, conducting analysis on privacy program metrics and preparing privacy metric reporting for leadership and compliance committee, assisting the Enterprise Chief Privacy Officer in implementing new tools and technologies related to privacy, overseeing privacy-related aspects of the company's data protection program, coordinating privacy activities related to the FTC Consent Order, and assisting in compliance with various privacy and security accreditation standards where applicable.

• Assess, investigate, and resolve a myriad of complex privacy incidents and inquiries
• Conduct privacy risk assessments for all investigations and maintain case files with detailed documentation of all background facts, corrective actions, and supporting compliance activities in partnership with other Privacy team members
• Coordinate activities related to the FTC Consent Order focused on privacy matters and assist with maintaining any applicable accreditation standards (e.g., HITRUST, SOC, URAC, NCQA, PCI, etc.) across the enterprise
• Track and analyze privacy data trends and compile results into easily understandable charts, graphs, and presentations; use results to help design improved systems, implement new tools/technologies, update policies and procedures, and provide training to Enterprise associates on privacy matters whenever applicable
• Assist in managing associate compliance with the organization’s privacy policies, in cooperation with human resources and employees’ supervisors
• Maintain current knowledge of applicable federal and state privacy laws and accreditation standards
• Work with employees involved with the release of protected health information to ensure coordination and compliance with applicable policies and procedures and legal requirements
• Assist in the development of education and training materials, including articles for posting to The SPOT and other communications relating to Privacy program activities
• Lead and/or participate in cross-functional teams for process improvements at the direction of the Chief Privacy Officer
• Where requested by the Chief Privacy Officer, help review business associate agreements, confidentiality agreements, non-disclosure agreements, vendor contracts, client vendor authorizations and other Privacy related documents
• Manage the response to third party authorization requests for access to client data (client vendor authorizations)
• Collaborate with information security, technology and compliance teams to ensure alignment with security and privacy practices
• Establish and maintain excellent working relationships with personnel in other operational areas

EDUCATION REQUIREMENTS

Education Level

Area of Specialization (Marketing, Finance, Pharmacy, Engineering/IT, etc)

Required or Preferred

Bachelor Degree

Health Care, Business or related field; or equivalent combination of education and experience

Required

LICENSES/CERTIFICATIONS

Licenses/Certifications

Other/List/Reason

Required or Preferred

Other:

Privacy or Compliance certification; (Certified Information Privacy Professional, Certified Healthcare Compliance Professional or other)

Preferred

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge, Skills and Abilities

Required or Preferred

Strong data analysis and presentation skills

Ability to exercise considerable judgment, maintain confidentiality, and act in a diplomatic manner

Ability to independently identify, research and resolve issues

An intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills

An excellent facilitator who is experienced in resolving conflicts between different parties to a dispute

A decisive individual who possesses a detail oriented perspective

A strategic planner with sound technical skills, analytical ability, good judgment, and strong operational focus

Ability to work with peers in a team effort

Demonstrated knowledge of HIPAA

Demonstrated ability to manage multiple priorities and deadlines

A well-organized and self-directed individual who is able to work with minimal amount of supervision

Capability to efficiently complete tasks in a fast paced environment

Proficient in Microsoft Office and industry related software programs

Ability to work extended hours, weekends, and holidays pursuant with industry demands

Willingness to travel

Required

WORK EXPERIENCE

Experience

Areas of Experience (Pharmacy, Compliance, E-commerce, Retail, etc)

Required or Preferred

5 years of experience in Healthcare Privacy or Compliance

Required

5 years of experience in Project Management experience

Preferred

The typical starting pay range for this position is between [$72,000 - $103,275], although wages can vary based on experience and geography.”